Customer Relationship Management – Sage CRM

Sage CRM is a complete Web-base solution that opens up communications between departments, employees, partners and customers so that management can take control of the customer experience with the company for building long-term profitable customer relationships, shorten sales cycle and satisfying customers. This solution is an easy-to-use, fast-to-deploy on-site CRM solution with out-of-the-box but configurable business processes. It provides enterprise-wide access to vital customer information—anytime, anywhere—so you can manage your business with an integrated approach to inside and field sales automation, customer care, and marketing.

Sales Automation
Improve your sales performance with sales automation tools that help sales professionals find and retrieve vital information quickly and easily. SageCRM provides a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyze and manage the sales pipeline, forecast and report on all phases of the sales cycle.With Sage CRM, you can easily manage and analyze all current and historical account details and activities, manage multiple accounts and opportunities and automatically distribute leads to sales professionals around the world. Read more.
Marketing Automation
Manage and track every element of your campaigns with marketing automation tools. View activities, objectives, leads generated and lead follow-up, and drill down to specific activities within a campaign. This user-friendly CRM solution provides accurate metrics on all of your marketing activities, enabling you to identify and leverage potentially lucrative cross- and up-sell opportunities. Take control of your marketing dollars by automating and tracking every marketing campaign, from one-time e-mail communications to multi-faceted marketing programs. Read more.
Customer Care
Resolve customer issues efficiently by providing customer service professionals with user friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, e-mail, and documents sent and received. With customer care tool, you can make the most of every customer interaction, maximizing business opportunities and customer satisfaction. Read more.
Advance Features
The benefits of real-time access to your CRM solution are numerous and can have a positive impact on your business performance and profits. Placing customer information at the fingertips of mobile professionals ensures they always have the most up-to-date information. Read more.

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